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Note: We only support ambient storage.
End-To-End Multichannel Fulfilment
Regardless of the online or offline channels, we cover the order management, pick, pack and last mile delivery of your orders in a timely manner. Our order processing team consists of a team of dedicated personnel who ensures that orders are passed to our logistics team for packing as efficiently as possible. Each package is greatly taken care of by our logistics team with ample protective packaging. Our delivery team is deployed to all parts of Singapore on a daily basis to ensure that customers can receive their packages as quickly as possible in the best condition.
Customer After-sales Service
We provide additional customer service, facilitating exchange or refunds to ensure 100% Satisfaction Guarantee. Our customer service team is on stand-by to answer our customers' queries in the shortest time possible so that our customers' concerns can always be heard. We also provide multiple outlets for customers to reach out to us, including our social media platforms, website as well as email.
In-House Logistics Team
We have our own logistics team, who all go through a proper training programme to uphold high service quality standards and ensure that delivery of packages are handled with care while also made to be as seamless as possible. This makes for a more personalised last mile delivery experience for our customers as well.